Community Fibre Broadband offers Updated: 2024-12-05 10:14:54

Community Fibre offers full FTTP broadband packages in a range of speeds from 75Mbps up to 3 Gig. All packages are available on either 24 month or 12 month contracts.

On 12th January 2021, Community Fibre launched their brand new TV service.

For £10 a month on a 24-month contract, or £15 on a 12 month, Community Fibre broadband customers can enjoy 225+ live channels, streaming services and on-demand content onto one award-winning Netgem 4K TV box.

The new Community Fibre TV package includes:

• 225+ live channels (Aerial required for Freeview)
• 40+ apps
• 125+ HD channels (on top of Freeview)
• Unlimited tablet and mobile TV
• 30 games
• 100,000+ hours on-demand
• Free 4K and & WiFi box, Alexa compatible TV box – worth £149
• Choice of add-ons (BT Sport, Rakuten TV, BritBox, Hayu and more)
• Record/pause live TV

Full FTTP

Community Fibre have their own dedicated fibre optic network which is completely separate from the Openreach network that most providers use. Unlike most providers who use a mix of fibre optic and old copper phone wires, Community Fibre broadband is delivered straight into your home using only fibre optic cables (FTTP). This gives you the fastest possible fibre service currently available, perfect for large, busy family homes or student accommodation.

No line rental

Because they do not use the Openreach network, Community Fibre's packages don’t require you to take a landline or pay line rental.

Unlimited data

All Community Fibre packages come with unlimited data, so no need to worry about how much you are using.

Customer service

Community Fibre is rated excellent on Trust Pilot with more than 33,000 reviews, making it one of the UK’s best rated broadband providers.

2020 also saw Community Fibre win Best Consumer ISP at the 22nd annual ISPA Awards.

Their London-based customer support is open seven days a week, 365 days a year from 8am-10pm.

Home phone service available

In January 2021 Community launched their new IP-based (VoIP) Home Phone service to optionally accompany their internet access packages. Make unlimited calls to UK landlines and mobiles for just £10/month.

60 Day Satisfaction Guarantee

If within 60 days, you’re not happy with your Community Fibre connection, you can leave with no strings attached, without incurring any cancellation fees.

Say bye bye to WiFi dead spots with Community Fibre’s Premium WiFi.

Available with their 1Gbps and 3Gbps full fibre packages, Community Fibres Premium WiFi gives you guaranteed WiFi coverage throughout your home. If not - Community Fibre give you three months’ free broadband.

There are caveats of course. Premium WiFi guarantee pays out if they fail to deliver a minimum baseline WiFi speed of 35 Mbps across up to 12 rooms with 5 bedrooms and a maximum of three floors. You may also need an engineer to visit to install and optimise your WiFi, tailoring the position of each router to your home’s specific needs. Community Fibre supply additional Mesh WiFi routers that interlink with one another for superior WiFi performance. In some circumstances, their engineers may have to run Ethernet cables to more than one router. This is to ensure you get a stable WiFi connection in the hard-to-reach areas of your home.

1 Gbps Premium WiFi is £30/month plus the initial £14.95 broadband set up fee.

3 Gbps Premium WiFi is £54/month plus the initial £14.95 broadband set up fee.

Prices will increase each April by the Consumer Price Index published in January + 2.9%.

Community Fibre give you a Linksys WiFi 6 router with intelligent Mesh technology as standard with their packages up to 1 Gbps, and a Technicolor multi-gigabit router with their 3 Gbps package.

How much you spend depends on the package you choose. Community Fibre Broadband packages start from £18.99 per month. View all the latest Community Fibre Broadband offers.

Community Fibre boasts the fastest wired download and upload speeds in London - up to 3 Gbps (up to 800 Mbps over WiFi).

Yes. Community Fibre has its own network of cables that are completely independent of the Openreach network. This means that as well as being able to offer incredible speeds, you can get Community Fibre Broadband without a landline.

Community Fibre is only available in London, so if you live outside London you won't be able to sign up.

Yes! The newly launched Community Fibre TV offers Londoners an entertainment platform with great choice of content at an affordable price.